Last updated: March 18, 2026
This Privacy Policy describes how KLÜBER LUBRICATION NA LP ("we," "our," or "us") collects, uses, and protects information in connection with the Summit Lubrication mobile application (the "App").
1. Information We Collect
a. Account and Business Information
Users cannot create accounts directly within the App. Access is granted only after approval through offline or external processes.
Once access is approved, the App may display and use account-related information that already exists in our internal systems, limited to the following:
- Name
- Business or company affiliation
- Email address
- Phone number
- Account or customer identifiers
Users do not enter this information into the App. This information is pre-existing in our internal systems, is not collected through the App, and is securely stored. It is made available within the App solely for authorized users.
b. Automatically Collected Information
The App does not use analytics, tracking tools, or advertising SDKs.
Limited technical information may be collected automatically to support basic app functionality and security, including:
- Device type
- Operating system version
- App version
- Error or crash data (if applicable)
This information is used solely to ensure the App functions correctly, remains secure, and to diagnose and fix errors. It is not used for advertising or tracking purposes and is accessible only to authorized personnel for maintenance and security purposes.
2. How We Use Information
We use information described above to:
- Authenticate approved users
- Provide access to authorized features and content
- Support business and customer operations
- Maintain App functionality and security
- Comply with legal and regulatory obligations
3. Sharing of Information
We do not sell, rent, or trade personal information collected through the App. Information may be shared only:
- With internal personnel and systems that require access to operate, maintain, or support the App
- With trusted service providers that support infrastructure, hosting, or security of the App, and who are contractually required to protect the information and use it only for those purposes
- When required by law, regulation, or legal process
- In connection with a business transfer (such as a merger or acquisition)
4. Data Retention
Information displayed or used in the App is retained only for as long as necessary to support business operations, maintain system security, and comply with applicable legal and regulatory obligations.
Account-related information available through the App is pre-existing information maintained within our internal business systems or services. It is retained in accordance with our internal data retention policies and applicable law. As this information originates outside of the App, the App itself does not independently determine retention periods.
Automatically collected information via the App, including device type, operating system version, App version, and error or crash data, is retained only for as long as necessary to ensure proper App functionality, diagnose and fix errors, and maintain security. This information is used solely for App operation, error diagnosis, and security purposes, and is not used for advertising or tracking.
If a user's access to the App is revoked, the user will no longer be able to access the App. However, underlying account information may continue to be retained within our internal systems or services as required for business, operational, or legal purposes.
5. Your Privacy Rights
The App does not collect personal information from users directly.
For technical information collected automatically by the App, such as device type, operating system version, App version, and error or crash data, you may have certain rights under applicable law, depending on your jurisdiction, including the right to access, correct, or delete this information. Requests may be submitted using the contact information below.
6. Children's Privacy
The App is not intended for use by children under the age of 13 (or under 16 where required by local law). We do not knowingly provide children with access to the App, nor do we collect information from children.
7. Security
We implement reasonable administrative, technical, and physical safeguards to protect information against unauthorized access, disclosure, or misuse. While we take these measures seriously, no system can be guaranteed to be completely secure.
8. Third-Party Services
The App does not integrate third-party advertising, analytics, or tracking services. In the event the App includes links to third-party websites or services, we are not responsible for their privacy practices, and such third-party sites or services are governed by their own privacy policies.
9. Changes to This Policy
We may update this Privacy Policy from time to time. Updates will be posted with a revised "Last updated" date. Where required by law, we may also notify users by email. Continued use of the App constitutes acceptance of the updated policy.
10. Contact Information
If you have questions about this Privacy Policy or your data, please contact:
Company: KLÜBER LUBRICATION NA LP
Email: privacy.us@klueber.com
Address: 32 Industrial Drive, Londonderry, NH 03053
Klüber Lubrication NA LP Locations
32 Industrial Drive, Londonderry, NH 03053
9010 County Road 2120, Tyler, TX 75707
+1 603 647 4104
+1 800 447 2238 Toll-free
info.us@klueber.com
www.klueber.com