At Summit, we know that our product is only as good as the customer service that backs it up. When you buy Summit products, your success becomes our priority. We have a dedicated team of customer service representatives, but all of the employees at Summit’s offices in Tyler, Texas are focused on the success and full support of our products.

Summit Customer Care

Customer Care

What you expect when working with Summit

  • Great customer service
  • A real person on the phone
  • Experienced staff
  • A quick response to your unique need

We recognize our people as the strength and foundation of our company's continued success. Our service commitment to you is to provide each of our employees with the necessary equipment, expertise, technical support and training to enable them to give you a quick and sensitive response to your request, needs, and challenges.

Whether it’s finding the right application, the right product, oil analysis, cross-over assistance, compatibility, or any other need, we’re here to support your purchase of, or interest in, our products. When you call us, you get a real person on the phone (not an automated message) who will either answer your question or get you to someone who can.

Even as our business continues to grow on a global level, we maintain our focus on the individual customer and their needs. Summit was built as a family business and we hold the same beliefs in business as we do in our families – it’s about treating people well.

Our Customer Service team can be reached by calling 1 800 749  5823 anytime Monday-Friday from 8:00 a.m. - 5:00 p.m. CT.

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